Virtual Job Tryout Pre-Employment Test Case Study: Mega-Regional Bank Tellers.
Mastering Job Skills and Delivering Exceptional Customer Service Experiences.
A mega-regional bank commissioned the development and validation of the highly customizable Virtual Job Tryout® to improve hiring tellers capable of delivering exceptional customer experiences, managing cash draw accuracy and mastering banking technical and product knowledge.
(+) View the entire case study (PDF).


This virtual job experience was so realistic that I actually felt as if I was a real CSR at Quest Diagnostic. I enjoyed every part of this Tryout and will refer more of my friends who are currently seeking new careers to apply at Quest Diagnostic.