Pre-Employment Testing Case Study: Medical Diagnostic Services Phlebotomists.
Delivering the "Gold Care" Standards in Patient Interactions.
A medical diagnostic services company commissioned the development and validation of the highly customizable Virtual Job Tryout to predict career stability, patient service orientation and other elements of performance required to deliver “Gold Care” standards of excellence.
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I thought Virtual Job Tryout was an excellent experience because it simulates very closely what a call center environment is like and the way an employee will need to perform with some real life examples included. A technologically advanced assessment tool. Thank you for this opportunity!